Standard Shipping (UK)

• Order Value: £50.00 and up
• Delivery Time: 2 to 4 business days
• Shipping Cost: Free

Standard Shipping (UK)

• Order Value: £0.00 to £49.99
• Delivery Time: 2 to 4 business days
• Shipping Cost: £5.99 GBP

International Shipping (Outside UK)

• Order Value: All orders
• Delivery Time: Varies by destination and customs processing times. Typically, it takes 5 to 10 business days.
• Shipping Cost: Shipping charges are calculated at checkout based on the destination country and weight of the package.

Shipping Cut-Offs

Cut off for next day delivery is 2pm. This also applies to standard post.

Additional Information

• Order Processing: Orders are processed and shipped on business days (Monday through Friday, excluding holidays). Orders placed on weekends and holidays will be processed the next business day.
• Tracking Information: Once your order has shipped, you will receive a confirmation email with tracking information.
• Customs and Import Duties: For international orders, customs and import duties may apply. These charges are the responsibility of the customer and are not included in the shipping cost.
• Delivery Delays: While we strive to deliver your order within the estimated delivery time, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may cause delays. We appreciate your understanding in such situations.

Contact Us
If you have any questions or concerns about your order, please contact our customer service team at info@terpenes-uk.co.uk.